I have conceptualized, built and scaled multiple B2B and B2C products across organizations and industries (fintech, healthcare, ecommerce).
Some of the examples of work done include:
- Pre-testing a smartphone app for banking staff on handheld device for onboarding customers in remote habitations; creating a roadmap for development, oversee development and pilot launch
- An ecosystem of apps for a hospital chain allowing customers, doctors and administrators to manage and avail various products and services.
- Customer journey for lending products (Web application) for a fintech player. End to end solution from a website for lead generation to nurturing and assisting application process, communication automation and servicing.
- Mobile app for an NBFC to provide a single interface for customer onboarding, engagement and servicing across products - allowing for up-sell and cross-sell
- Integrations with banking partners for instant credit at POS checkout financing
- Standalone website for a baker to showcase her work and generate leads.